Jul 06 2010

Tech steward meet tech mentor

Recently I finished a remarkably useful book: Mizuko Ito, et al.  Hanging Out, Messing Around, and Geeking Out: Kids Living and Learning With New Media (Cambridge, Mass.: MIT Press, 2009).  It has some common ancestry with ours, since the first authors of both Hanging Out and Digital Habitats were at the Institute for Research on Learning in the 1980’s.  There are many overlapping frameworks and insights.   Hanging Out has pushed my thinking by setting the idea of technology stewardship in a larger context of the book’s themes of friendship, intimacy, families, gaming, creative production, and work.  In writing this review, I’m liberally quoting from it since the entire book is online.  (All the page references in this post are to that book.) I’ve made up this diagram to help bridge between some of the ideas in the two books.

Hanging Out uses “genres of participation” with new media as a way of describing everyday learning and media engagement. The primary distinction that the authors make is between “friendship-driven and interest-driven genres of participation, which correspond to different genres of youth culture, social network structure, and modes of learning.” (p. 15)  “Participation” is an alternative to an internalization or consumption perspective.  It has the advantage in not assuming that kids are passive, mere audiences to media or educational content. “Hanging out” refers to friendships and social interactions that are oriented to local networks. “Messing around” refers to exploring, playing, cruising around, “finding stuff” – intermediate between the other two categories. “Geeking out” is participation that’s more oriented toward expertise, delving in a particular topic or technology.  “Transitioning between hanging out, messing around, and geeking out represents certain trajectories of participation that young people can navigate, where their modes of learning and their social networks and focus begin to shift.” (p. 17)

Megan Finn was the lead author in the section that discusses the “techne-mentor” in depth (on pp. 59-60).  A couple long quotes describes the techne-mentor concept:

“In conceptualizing the media and information ecologies in the lives of University of California at Berkeley freshmen, classical adoption and diffusion models (e.g., Rogers [1962; 2003]) proved inadequate. Rather than being characterized by a few individuals who diffuse knowledge to others in a somewhat linear fashion, many students’ pattern of technology adoption signaled situations in which various people were at times influential in different, ever-evolving social networks. The term “techne-mentor” is used to help to describe this pattern of information and knowledge diffusion….  Techne-mentor refers to a role that someone plays in aiding an individual or group with adopting or supporting some aspect of technology use in a specific  context, but being a techne-mentor is not a permanent role.

“In the Freshquest study we found many cases of techne-mentors. The kind of roles they played varied from case to case and situation to situation. On one hand, the techne-mentor may simply make someone aware of a technology. On the other hand, he or she may play an integral role in demonstrating the technology practice or even installing the technology and ensuring its status as operational. Sometimes students we interviewed had one primary techne-mentor in their lives, but in turn the students would take on the role when they passed this information on to other groups. In fact, it is this constant flow of information about technology among a student’s multitude of social networks that accounts for the fluidity of the role of techne-mentor. In all these socially situated contexts, techne-mentors were an integral part of informal learning and teaching about technology and technology practices.”

Techne-mentors show up in all the genres of participation but their role is probably more visible at the geeking out end of the spectrum.  That is, as technology becomes a more central concern, learning and talking about technology also becomes more central and so does mentoring.  It’s really important that the way Hanging Out uses the concept, kids are involved both in being mentored and mentoring others.

A “tech steward” is a specific kind of techne-mentor, working on behalf of a community, mentoring and being mentored in the context of that community.   A technology steward is influenced by their social context.  In geeky communities such as the Ubuntu community that Andreas Lloyd studied, everyone is concerned with technology in one way or another, although some people are more influential than others.  In thinking about the “hanging out” end of the spectrum it occurs to me that the job of technology stewards is partly to make technology disappear.  People really want to be hanging out with each other, talking about hawks in Central Park or milking cows in Portugal. The more intuitive and habitual a community’s technology infrastructure becomes, the more authentic and direct the experience of being in the community.

As we wrote Digital Habitats and began focusing on technology stewards who we encountered in different communities, we were struck by the fact that they came from many different backgrounds.  That as far as their role was concerned, they were not “trained” in any conventional sense.  Looping back to Hanging Out, that makes a lot of sense:

Sociocultural approaches to learning have recognized that kids gain most of their knowledge and competencies in contexts that do not involve formal instruction. A growing body of ethnographic work documents how learning happens in informal settings, as a side effect of everyday life and social activity, rather than in an explicit instructional agenda.” (p. 21)

That’s a very polite way of saying that school is, in some important respects, irrelevant.  It applies to kids as well as to grown-up technology stewards.

“One of the key innovations of situated learning theory was to posit that learning was an act of social participation in communities of practice (Lave and Wenger 1991). By shifting the focus away from the individual and to the broader network of social relationships, situated learning theory suggests that the relationships of knowledge sharing, mentoring, and monitoring within social groups become key sites of analytic interest. In this formulation, people learn in all contexts of activity, not because they are internalizing knowledge, culture, and expertise as isolated individuals, but because they are part of shared cultural systems and are engaged in collective social action.“  (p. 14)

Learning to learn about technology (in particular) from this point of view is a fundamental skill that results from hanging out, messing around, and geeking out.  To me this suggests that people who learn about technology in school are cheated because they miss out on some fundamental hanging out experiences.  In this sense, the “digital divide” between older people who have been subject to training and younger people who came by their knowledge more socially may be more of a “learning divide.” That makes a lot of classroom instruction about technology irrelevant.

Beware of any technology steward who tells you that they learned how to do it in school.

9 responses so far

9 Responses to “Tech steward meet tech mentor”

  1. Twitter Comment


    Thoughtful post about 2 impt reads RT @smithjd Connecting #DigitalHabitats & Ito etals techne-mentor role: [link to post] #jjff #jed21

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  2. Twitter Comment


    RT @technoshaman RT @smithjd: Connecting #DigitalHabitats & techne-mentor role [link to post] #elanmap

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  3. Twitter Comment


    RT @smithjd: Connecting #DigitalHabitats & techne-mentor role [link to post] #elanmap cc @VenessaMiemis @notthisbody

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  4. Twitter Comment


    RT @venessamiemis: Tech Stewarding & Techne-Mentoring: learning to learn…informally, not in school [link to post] via @technoshaman

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  5. Twitter Comment


    RT @dmlcentral: Helpful post frm “Learning Alliances” culls highlights frm “Hanging Out, Messing Around, & Geeking Out” [link to post]

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  6. Twitter Comment


    Really helpful post from “Learning Alliances” that culls highlights from “Hanging Out, Messing Around, and Geeking Out” [link to post]

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