A perennial question in supporting a community is how to focus conversations.  How to dig deeper into a topic, explore new perspectives, or move a conversation forward over time.  Those are questions that a community insider may be able to answer but may not be answerable by people who are not members, not involved in […]

Tags: CHIFOO

Last May’s CHIFOO presentation was a great talk about reading by Cathy Marshall. Here are Marshall’s slides from which I’ve borrowed some images to talk about her work in this post. Marshall read (out loud, from the slide on the screen) that: “Nothing is more commonplace than the experience of reading, and yet nothing is […]

Tags: CHIFOO, ethnography